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Guest Services

DEPARTURES​

Departure time is before 10.00am. 

A later check-out can be arranged via the Front Desk and is subject to room availability.

Express Checkout is available for your convenience. 

 

FAX & PHOTOCOPY

Fax and Photocopy services are available by contacting reception.  7.00 am until 6.00 pm. Charges apply. 

FORGOT SOMETHING?

For your convenience, complimentary emergency toiletries such as toothbrush, toothpaste, comb, sanitary napkins, sewing kits, and shower caps etc. are available at no charge from reception.

 

We also have additional blankets, pillows, soap, shampoo, towels, etc. available at no additional cost during reception hours.  If you need anything just contact us at reception by dialing 9.

 

GRAB AND GO BREAKFAST

For your convince our Grab and Go breakfast packs are available for $13.50 per pack from Reception.

 

LUGGAGE ASSISTANCE & STORAGE

Luggage assistance is available during reception hours.

Luggage storage is available during Reception hours by contacting Reception.

 

MAIL

Any mail that you have for posting can be left at the Front Desk and we will gladly post it for you.
 

PETS

Due to health regulations, pets are not permitted in the rooms at any time.

 

PHONE

Reception – Dial 9 

Outside line – Dial 0 then the number to call.

Room to Room – Dial 2 then the room number you require.

Afterhours – 08 9841 4144

Emergency – 000

 

RESERVATIONS

Our Front Office Guest Relation Team will happily assist you with any forward bookings at any Best Western property.

 

You can also place reservations at over 4000 Best Western properties in 80 countries: Dial Toll Free 131 779  or Visit online at: www.bestwestern.com

TOURIST INFORMATION

We have a comprehensive selection of brochures and details of regional attractions available at the Reception also our friendly Reception team are keen to share their knowledge of the area with you to help you to enjoy your stay and see all that Albany has to offer while you are here.

WAKEUP CALLS

If you require a wakeup call, simply notify reception and we will arrange it for you.

WI-FI SERVICE

Wi-Fi Service is complimentary 

Network: TheClarenceGuestWiFi

Password: BestW1234

Please see reception with any technical difficulties                                                        

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